Last Updated: March 1, 2026
These Terms & Conditions apply to all purchases made through MG Supplements (“MG Supplements”, “we”, “us”, “our”) via https://mg-supplements.com/ and any related communications or invoices.
MG Supplements is owned and operated by 1000968106 Ontario Inc
For questions, please contact: [email protected]
Currency
All goods are sold in Canadian Dollars (CAD). Shopping cart and checkout transactions are processed in CAD. Any other currency shown is approximate and for comparison only.
Pricing may take into consideration exchange rate fluctuations, inbound freight, duty, brokerage/clearing fees, and other landed-cost factors where applicable.
Online Pricing Disclaimer
Prices displayed online may differ from prices offered through other channels, promotions, wholesale arrangements, or special offers.
Online promotions may change without notice.
MG Supplements reserves the right to modify prices, offers, and discounts at any time.
Product Information & Customer Responsibility
Customers are responsible for reviewing product descriptions, ingredients, serving sizes, and usage instructions before ordering.
If you are unsure whether a product is suitable for your needs, contact us before purchase at [email protected].
MG Supplements does not provide medical advice. Products sold on this website are not intended to diagnose, treat, cure, or prevent any disease.
Customers should consult a healthcare professional before using supplements, especially if pregnant, nursing, taking medication, or having any medical condition.
Product Use Disclaimer
All supplements must be used strictly according to label instructions.
MG Supplements is not responsible for misuse, overuse, allergic reactions, or adverse effects resulting from improper product use.
Customers must ensure supplements are stored properly and kept out of reach of children.
Delivery / Shipping
Shipping and delivery are subject to warehouse availability.
Orders are generally processed within 1 business day after payment confirmation.
We ship using:
- Canada Post
- Purolator
- UPS
Tracking numbers are provided for shipped orders.
Items may ship separately depending on stock location.
Estimated delivery windows are estimates only and are not guaranteed.
MG Supplements reserves the right to cancel any order and issue a full refund if a product becomes unavailable, discontinued, or cannot be supplied at a reasonable cost.
Shipping to PO Boxes and Remote Areas
We ship to PO Boxes and remote areas where supported by the carrier.
Delivery timelines to remote destinations may be longer than standard estimates.
Additional shipping fees may apply to certain remote or extended-area destinations.
Shipping Claims
Damaged Goods
If you receive a package that appears damaged:
- Report it immediately to [email protected]
- Keep all packaging materials
- Inspect your shipment upon arrival
All damage claims must be reported within 7 business days of delivery.
Lost Shipment
If tracking shows delivered but you did not receive your order, contact [email protected] immediately.
We will assist with carrier investigation; final outcomes depend on carrier claim approvals.
Shipping Charges
Shipping costs vary based on:
- destination
- package weight
- carrier method
- order size
Final shipping charges are shown at checkout.
Free Shipping Promotions
If free shipping is offered:
- certain products may be excluded
- remote destinations may require additional charges
- large-volume orders may require manual review
If additional shipping is required, MG Supplements will notify you before shipment.
Returns & Refunds
All return requests require prior authorization.
To request a return, email [email protected] with:
- order number
- product name
- reason for return
- photos if applicable
Return Eligibility
Returns are considered only if products are:
- unopened
- unused
- sealed
- in original packaging
- in resalable condition
Non-Returnable Items
The following are typically non-returnable:
- opened supplements
- consumable products
- clearance items
- final sale products
- products damaged by misuse
- special order items
Return Window
Return requests must be submitted within 7 days of delivery.
Unauthorized returns may be refused.
Restocking Fees
A restocking fee of up to 30% may apply to approved returns.
Return Shipping Costs
Shipping charges are non-refundable.
Customers are responsible for return shipping costs.
We recommend insured and trackable shipping.
Refunds
Approved refunds are issued to the original payment method after inspection.
Processing time depends on the payment provider.
Order Cancellations
Orders may be cancelled only before shipment.
If already shipped, cancellation is treated as a return.
A cancellation fee of up to 30% may apply in certain cases.
Sales Taxes
Orders shipped within Canada are charged applicable taxes based on destination:
- GST
- HST
- PST
- QST
Errors & Omissions
MG Supplements reserves the right to correct errors relating to:
- pricing
- product descriptions
- images
- availability
Orders affected by errors may be cancelled or adjusted.
Limitation of Liability
To the maximum extent permitted by law, MG Supplements shall not be liable for indirect, incidental, or consequential damages arising from the purchase or use of products sold.
Governing Law
These Terms & Conditions are governed by the laws of Ontario, Canada, and applicable federal laws of Canada.
Important Supplement Disclaimer
Statements on this website have not been evaluated by Health Canada unless specifically indicated.
Products are intended for adult use only.